Vision

A province in which British Columbians in need are assisted to achieve their social and economic potential.

Mission

To focus on the customer by transforming the way we deliver services in employment and assistance, using effective and outcome based practices, and working in collaboration with ministries, other levels of government and service agencies.

Principles

In carrying out its mission, the Ministry of Housing and Social Development is guided by the following principles:

• personal responsibility
• active participation
• innovative partnerships
• citizen confidence
• fairness and transparency
• clear outcomes
• accountability for results