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The VCRP policy states that research into the complaint may result in, but is not limited to, the following outcomes:

  • acknowledgement of the validity of the complaint and a renewed commitment to procedure and policy;
  • additional training and education for staff regarding procurement competencies;
  • recommendation for review of the ministry or an individual's expense authority(ies) (i.e., authority to undertake procurement activity) and adjustment if necessary;
  • change in ministry/Procurement and Supply Services(PSS) procurement procedure;
  • referral to the PGO to enhance communication or interpretation of procurement policy;
  • referral to the PGO to initiate a review, clarification or change of government procurement policy; or
  • recommendation for cancellation/amendment of the competition where a serious flaw has been identified.

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